A public inquiry has uncovered "systematic abuse" and a "profound catalogue of failures" towards some of Northern Ireland's most vulnerable adults.
A report examining failings at Muckamore Abbey Hospital found that safeguards had effectively collapsed within the Belfast Health and Social Care Trust, while warning signs were repeatedly missed or ignored for years.
It also revealed patients were effectively "zombified" through the overuse of medication as a restraint, while seclusion was misused as a punishment for so-called bad behaviour.
The Muckamore Abbey Hospital Inquiry (MAHI), which began in 2022, added "many patients had their lives made miserable by systematic bullying".
Delivering the findings in Belfast, inquiry chair Tom Kark KC told relatives that the mistreatment of their loved ones became "normalised".
The inquiry, investigating the period between 1999 and 2021, took place while police continued their inquiries into allegations of abuse, and some prosecutions have taken place.
Ultimately, it was CCTV footage, and not oversight, that proved essential to exposing the scale of harm in 2017, and the report found there was a closed staff culture that discouraged whistleblowing.
The inquiry also exposed other failures, including a long-term policy shift to community care that was never properly funded, leaving patients stranded in unsuitable hospitals or readmitted after failed transfers.
The panel issued 106 recommendations, including - ending the misuse of medication to subdue patients, ensuring restraint and seclusion are an exception, improving legal protections and record-keeping, potentially expanding CCTV use, and overhauling inspections and systems for raising concerns.
Mr Kark added that the inquiry's findings must mark a turning point, insisting there should be "no delay, no dilution, and no side-stepping" in implementing reforms.
The Police Service of Northern Ireland (PSNI) told Sky News that of the 124 people reported for potential prosecution, 58 are currently going through the court process, and there have so far been three convictions and two cautions.
Meanwhile, the Belfast Health and Social Care Trust said 148 people have been under disciplinary processes and so far 20 people have been dismissed, while 23 have received various warnings.
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Families were 'not believed'
Glynn Brown, whose son Aaron was physically abused at the hospital, said families were "simply not believed" when they raised concerns.
Reacting to the inquiry report, he recalled how he was told the alleged assault on his son by a staff member was a "one-off incident" and there were "only two or three bad apples".
He later went to police, eventually triggering the UK's largest-ever police investigation into the alleged abuse of vulnerable adults.
Abuse on a 'staggering scale'
Speaking at a news conference representing patients' families, he said: "The inquiry has confirmed what we always knew - that their loved ones were abused on a staggering scale and that the failure was systemic.
"The warning signs were there to be seen - and those in power to stop it, did not. They [the families] were right, but being vindicated is not the same as receiving justice."
Claire McKeegan of Phoenix Law, who represents several families of former patients, addressed the concerns of those demanding "accountability and real change".
"Recommendations alone will not deliver justice. We have seen far too many reports, welcomed in principle and then quietly shelved. These 106 recommendations must be implemented in full," she told reporters.
Trust: 'Truly, deeply sorry'
In a lengthy statement responding to the inquiry report, the chief executive of the Belfast Trust and Social Care Trust, Jennifer Welsh, began by apologising to patients for the "distress, anger, and anxiety" the trust has caused.
She said: "I am truly, deeply sorry for everything that you have suffered, and for the lasting impact that such appalling behaviour will have left on you.
"I, as chief executive, take full responsibility for the wrongs committed against you and I offer you my unreserved apology."
She added that the trust would need to "digest and reflect" on the report's findings, that it would take time to establish the next steps, and did not directly address whether the inquiry's recommendations would be implemented.
(c) Sky News 2026: Vulnerable adults left 'zombified' and suffered 'systematic abuse' that went unchecked fo
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