Service Excellence Winners Celebrate Success with Watford BID!

The winners of the 2017 Watford BID Service Excellence Awards have been announced, celebrating those organisations that offer excellent service to their customers.

The awards cover the main business sectors operating in the town centre and include an individual, employed within a town centre business, being awarded with the prize of the Watford BID Excellent Employee 2017.

Kwame Tefe, Chair of Watford BID said: “The Watford BID Service Excellence Awards honour the businesses in the town centre that exemplify excellence in their approach to customer service. We are proud of those that do it well and they deserve public recognition.

“It’s the first year we have run the Awards and our fifteen award categories were keenly fought via a public vote - we saw some outstanding competition. All our winners have shown they are among the best in their sector and delivering what their customers value most. They should be immensely proud of what they have achieved.”

"We would like to thank all our sponsors for making the Awards possible: Watford Observer, Murrill Construction, Veolia, Kier, Bookers Wholesale, Watford FC, Fast Signs, Think About It Films, Penknife Integrated Marketing and Laing O’Rourke.”

Winners were selected by public vote, with an additional assessment by Watford Borough Council’s licensing department for those businesses entering the Pub, Club and Live Music categories.

WINNER EXCELLENT EMPLOYEE 2017: MATT CAYLOR, JURY’S INN

Matt joined Jury’s Inn seven years ago, after a very difficult period of his life. Staff at Jury’s warmed to him immediately and saw his cheerful personality as an asset to the company. He moved from being a pot washer to a conference and event porter, where he receives consistent praise from customers and fellow colleagues for his ‘work ethic’, his ‘infectious smile’, his ‘willingness to help others’ and his ‘professionalism’.

Café & Coffee Shop Winners: Ocean Bells

WINNER OF THE SECTOR AWARDS

Bank & Building Society: Halifax, 23-27 High Street

Café & Coffee Shop: Ocean Bells, 133 High Street

Community & Voluntary: Peace Hospice Care, Peace Drive

Estate Agent: Proffitt & Holt, 141 The Parade

Hair & Beauty: Hair Connections by Andrea of Wembley, 1 Market Street

Health & Professional Care: Boots, intu Centre

Leisure: Everyone Active, Watford Central Leisure Centre

Live Music Venue: The Horns, 1 Hempstead Road

Night Club: Reflex, 66-70 The Parade

Pub: The Moon Under Water, 44 High Street

Restaurant & Hotel: Barracuda, 45 The Parade

Retailer (independent): The Phone Depot, 24-26 Market Street

Retailer (national): John Lewis, intu Centre

Take-away & Fast Food: Shakeaway, 135 High Street

For further information go online to Watford BID. Alternatively visit the Watford BID offices at Suite 5 Kings Court, 153 High Street, Watford, WD17 2ER or contact them on 01923 919989 or email enquiries@watfordbid.co.uk.